Country Romania
Sector Finance
Web http://www.brd.ro/brd-finance-ifn-s-a/

Mission 
BRD Finance is the consumer credit unit of BRD group, a Romanian bank owned by Societe Generale. BRD Finance wants to be the most important consumer credit provider in Romania and operate with more than 300 employees and representatives in all national territory.

Testimonial
"WorkflowGen offered us a way to a better finance request tracking and reporting providing us necessary tools to understand and see how is our business going on at any moment in the past or today.
Due to huge volume of processing after 4 months from production launch we needed a solution to speed-up the system. Advantys and NESS Romania offered us a solution based on a secondary WorkflowGen site for archiving purposes that was freeing-up our main database, thus the production site was able to concentrate on the current business we have."
Crenguta Profir, Operations Manager .

Approving credit request was a manual process that involved a lot of paper handling and storage. Reviewing dossiers or making reports was very slow with the impossibility to grasp an accurate present view of business.
A solution to overcome this situation was needed. Also budget limitation was imposed.

Functional Solution
The implementation of WorkflowGen enabled the Backoffice team to define and launch first process in a couple of weeks. After the first process was in production and the management team was able to run sophisticated reports, another three processes were created then modeled within WorkflowGen.

Technical Solution
The SQL Server version of WorkflowGen Advanced was installed. ASP.NET forms were implemented. Archiving site was installed later on, using the same forms applications as the production site.

Associated documents, in no need to be modified, were uploaded into IIS virtual directory and they are available for later review either from the WorkflowGen production site or the archiving site.

A separate data warehouse database collecting the data from each workflow form was created for fast reporting. Also a bulk notification solution was implemented to model email notifications at predefined intervals, independent of the status of the processes.

Immediate productivity gains
The implementation of the processes with WorkflowGen enabled the reduction of paper flows, and low added value activities.  Above all, it  dramatically reduced the average processing time per request. Reports that were difficult or impossible to be created before are now available in matter of minutes enabling better decision making process.  Currently the production site processes between 1000 and 3000 new requests daily, each staging through multiple actions that can be completed in one ore more days, based on particulars of the request.

Ease of use
The end users access WorkflowGen via their Web browser and launch their requests without any need for training due to friendly end-user interface. The unlimited user license of WorkflowGen Advanced allows BRD to expand its operations base worry free. In six months the number of users increased more than 100%.

Archival
The archiving site enables the organization to create a comprehensive archive with fast access to all closed requests and associated documents. The use of separate WorkflowGen archiving site also leaves the production database free of historical data enabling fast execution of processes anytime in the future.